Today we’re excited to introduce you to Frank Petrov, owner of BCS Website Services. BCS is a local website design company currently implementing an aggressive growth strategy to reach its long-term goals. Read on to learn more about this great local business and its secret to success.
Describe your business?
BCS is one of the top website design companies in Richmond, VA, serving clients internationally. Specializing in content management systems (CMS) like Joomla and WordPress, the company has proprietary processes that have been refined over many years to assure that their website development meets demanding standards.
How long have you been open?
What’s your favorite part about being a small business owner?
For many years, it was the freedom to be there for my daughter’s events at school and in other activities. I really never missed anything that she was involved in and cherish those times. Now that she is grown and my business is more matured, I’d say that the ability to help other small business owners is what I enjoy most. Of course, we provide services that are important to business success, but the opportunity to share important business experiences is another way that I try to serve clients.
What is your biggest challenge right now? How do you hope to overcome it?
We have very aggressive growth goals, with plans to open a sales office in New York City in January 2019. In order to meet that goal, we need to have our Richmond operation fully staffed with positions that are not currently in place and that don’t fit in our operating budget yet. To overcome this we are focusing on maintaining a high level of service for current clients to keep attrition low, while also rolling out new services to attract new clients.
What are three random facts about you?
I grew up in Key West, Florida. I once bungee jumped to try to overcome my fear of falling. It didn’t work! I’m left handed.
Aside from your business, what are you most passionate about?
Helping to feed those that don’t have enough food.
What’s your favorite thing about RVA?
Location. Being close to the beach, mountains, and Washington D.C. gives lots of easy opportunities for quick getaways.
Best place to have coffee or meet a client and why?
My office. There’s a lot of positive energy there and that lends itself to great collaboration.
One office supply or biz tool you can’t live without and why?
Is the internet a biz tool, LOL? If I can’t connect to the internet in some fashion then all is lost in terms of having a productive work day.
Favorite Richmond neighborhood and why?
I love the Monument Avenue area, such grand houses on a wide historic street!
What else would you like to share about yourself, your business or life in general?
I was fortunate to spend my early adult career working for a company that provides in-home services. This ingrained in me a passion for serving others that is the foundation of my company’s success. Although we provide business to business services, not consumer services, the same principles of treating people right and doing whatever is needed to help them overcome their biggest challenges still apply.
This article is for informational purposes only and does not constitute legal advice nor does it create an attorney-client relationship. Always consult appropriate legal counsel for specific questions related to your business. Some states may consider this attorney advertising.
Linden Legal Strategies PLLC is a Richmond, Virginia-based law firm focusing on small business law and development. To learn more about how Linden Legal Strategies can help you start, grow and protect your business, or to schedule an initial consultation, contact us.